Return & Refund Policy for Click4Admission
At Click4Admission, we aim to provide high-quality online services, consultancy, and courses. However, we understand that there may be instances where you are not completely satisfied with our offerings. This Return & Refund Policy outlines the conditions under which refunds may be provided.
1. Refunds for Online Services
Refunds for online services are subject to the following conditions:
- Consultancy Services: Once a consultancy session (via phone, video, or chat) has been delivered, it is non-refundable. If you believe the service did not meet expectations, please contact us at [Insert Email] for further assistance.
- Online Service Subscription: If you subscribe to ongoing services and wish to cancel, you must notify us in writing at least [insert number] days before the next billing cycle. Refunds for unused portions of a subscription may be granted at our discretion.
- Non-Delivery of Services: In the event of non-delivery or technical failure preventing the completion of an online service, we may offer a full or partial refund after reviewing the issue.
2. Refunds for Courses
Refunds for courses are subject to the following terms:
- Course Cancellations by You: You may cancel your enrollment in a course within [insert number] days of purchase for a full refund, provided that you have not accessed the course materials. Once course content is accessed, refunds are no longer available.
- Non-Completion: If you are unable to complete the course due to technical or other issues on our part, we will review the situation and may provide a partial or full refund based on the circumstances.
- Cancellations by Click4Admission: If a course is canceled or rescheduled by us, you will be entitled to a full refund or the option to transfer to another course.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact our support team at [Insert Email] within [insert number] days of the service or course purchase.
- Provide your order details and a brief explanation of your refund request.
- Our team will review your request and respond within [insert number] business days with a decision.
4. Refund Eligibility
Refunds will only be considered under the following conditions:
- The service or course was not delivered as promised.
- You requested cancellation within the allowed time frame.
- There was a technical issue or other error on our part that prevented access to the service or course.
5. Non-Refundable Services
The following services and situations are not eligible for refunds:
- Consultancy or advisory services already delivered.
- Courses where content has been accessed or downloaded.
- Fees paid for third-party tools or platforms used in conjunction with our services.
6. Refund Processing Time
If your refund request is approved, the refund will be processed within [insert number] business days. Refunds will be issued to the original payment method used during the purchase. Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
7. Changes to the Policy
We reserve the right to modify or update this Return & Refund Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly.
8. Contact Information
If you have any questions about this Return & Refund Policy, please contact us at:
Click4Admission
Email: info@click4admission.com
Phone: 08448777561
Address: Building A-2, Corporate park, Sec-142, Noida 201305
